Privacy policy

Updated: 11/12/25

At Ignite Design Solutions LLC (dba InOverDrive), we are committed to protecting the privacy and security of our customers’ personal information. This policy explains how we collect, use, and disclose information when you interact with our online store hosted on Shopify.

Information We Collect

We may collect personal information from you when you visit our website, place an order, create an account, subscribe to our newsletter, or contact us directly. This may include:

  • Your name, billing and shipping address, phone number, and email address
  • Payment information such as credit/debit card details (processed securely by Shopify)
  • Order details and purchase history
  • Device and browser information including IP address, operating system, and browsing activity

How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfill, and ship your orders
  • To communicate with you about orders, returns, or customer service inquiries
  • To improve our products, services, and website experience
  • To send marketing and promotional emails (only if you have opted in)
  • To comply with legal, tax, or regulatory requirements

Marketing and Email Communications

By subscribing to our email list or creating an account, you agree to receive occasional updates, promotional offers, or product announcements from InOverDrive. You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any marketing email. We do not sell or share your email address with third parties for unrelated marketing.

SMS Messages (if applicable)

We currently do not operate an automated SMS marketing system. If we introduce text message notifications or order updates in the future, you will be required to provide explicit consent before receiving them, and you will have the option to opt out at any time.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site performance, and support basic shop functions (such as keeping items in your cart). You can disable cookies in your browser settings, but some site features may not function properly as a result.

Disclosure of Personal Information

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Shopify – our e-commerce platform that securely processes transactions and stores customer data.
  • Shipping carriers – USPS, UPS, or FedEx to deliver your orders.
  • Payment processors – for secure payment authorization and fraud prevention.

These third parties are only authorized to use your information for purposes directly related to providing these services. We do not sell your personal information to anyone.

Security of Your Information

We use industry-standard security measures to protect your personal data, including encryption and secure server technology. However, no online system is completely foolproof, and we cannot guarantee absolute security. Please use caution when sharing personal information online.

Data Retention

We retain your order and account information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us at any time.

Your Rights

If you would like to access, correct, or delete the personal information we hold about you, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Age Appropriateness

Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If we learn that we have inadvertently received data from someone under 18, we will delete it promptly.

U.S.-Only Operations

We currently sell and ship products within the United States only. Our website and policies are designed for U.S. customers and are governed by U.S. law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Updates will be posted here with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your information, please contact us:

Email: lifeinoverdrive123@gmail.com
Phone: (262) 232-7789
Business: Ignite Design Solutions LLC (dba InOverDrive)
Location: Wisconsin, United States

This Privacy Policy applies to all data collected through InOverDrive’s online store and related services.