Shipping policy
Updated: 11/12/25
At Ignite Design Solutions LLC (dba InOverDrive), we make every effort to ensure your orders are processed and shipped as quickly as possible. Please review the information below to understand how shipping is handled for all orders placed through our online store.
Processing Time
All orders are typically processed within 3–5 business days (Monday through Friday, excluding holidays). During periods of high order volume or product restock cycles, processing time may extend up to 7–10 business days. You will receive an email confirmation once your order has shipped.
Shipping Timeframe
After your order has been processed, shipping typically takes 3–7 business days within the continental United States, depending on your location and the selected carrier. Delivery time may vary during holidays or due to carrier delays outside our control.
Shipping Availability
We currently offer shipping to addresses within the United States only. International shipping is not available at this time. Orders placed with delivery addresses outside the U.S. will be automatically canceled and refunded.
Shipping Methods
We currently use USPS, UPS, and FedEx for domestic shipping. The carrier and method are automatically chosen based on your order size, weight, and delivery location. If you require expedited shipping, please contact us at lifeinoverdrive123@gmail.com before placing your order to confirm availability and pricing.
Shipping Costs
Shipping costs are calculated at checkout based on your location, package weight, and delivery speed. From time to time, we may offer free shipping promotions — these will be clearly indicated at checkout or on promotional materials.
Order Tracking
Once your order has shipped, you’ll receive an email containing your tracking number and carrier information. Tracking updates may take up to 24–48 hours to appear after your package has been shipped.
Damaged Packages
We carefully package all products for safe transport. However, once a package is in transit, we cannot control how it is handled by carriers. If your item arrives damaged, please contact the carrier directly to file a claim. You may also email us at lifeinoverdrive123@gmail.com for guidance on next steps.
Address Accuracy
Customers are responsible for ensuring that shipping information is entered accurately at checkout. Ignite Design Solutions LLC (dba InOverDrive) is not liable for orders delayed or lost due to incorrect or incomplete addresses provided by the customer. Please double-check your shipping address before submitting your order.
Split Shipments
Depending on availability and item type, your order may arrive in multiple shipments. Each package will have its own tracking number and may be delivered at different times.
Delivery Issues or Lost Packages
If your package shows as delivered but cannot be located, please contact the carrier first to initiate an investigation. Unfortunately, we are unable to replace items lost due to carrier delivery errors or theft after confirmed delivery. We recommend ensuring your delivery address is secure and monitored.
Contact
If you have any questions or concerns regarding your order or our shipping policy, please reach out to us at:
Email: lifeinoverdrive123@gmail.com
Phone: (262) 232-7789
Business: Ignite Design Solutions LLC (dba InOverDrive)
Location: Wisconsin, United States
This Shipping Policy is subject to change without prior notice. Please review this page periodically for any updates or modifications.